Contact us

Give us a call or drop us a message

The easiest way to contact us is by using the contact form below, but if you’d prefer please feel free to call us on 01633 612 858.


If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department

Riverside House
The Waterfront
Newcastle Upon Tyne
NE15 8NY

Email: [email protected]
Tel: 0191 241 0700

You can find more information by visiting the Quilter Financial Planning website:

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (


Company address: Mortgage Advice Service Ltd, 28 Newport Road, Risca, Newport, Gwent, NP11 6LW

T: 01633 612 858 E: [email protected]

Mortgage Advice Service Ltd is an appointed representative of Quilter Wealth Limited. Quilter Wealth Ltd is authorised and regulated by the Financial Conduct Authority.

Mortgage Advice Service Ltd: Registered in England & Wales, No. 04992573. Registered Office  28 Newport Road, Risca, Newport, Gwent, NP11 6LW

The guidance and/or information contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK


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